About the Product

Are these real flowers?
Why are preserved flowers more expensive than fresh flowers?
How long will the flowers last?
Will the flowers start smelling?
Can you customize the flower boxes?
What varieties of flowers are used?
How do I take care of preserved flowers?

About Orders & Payment

Can I add a greeting card?
Can I choose a different delivery address than billing address?
Can I send an anonymous present?
What payment methods do you accept?
Can I return my Flower Box order?

About Shipping

How long does the shipping take?
Do you offer express delivery?
Can I specify a delivery date?