Shipping & Returns

Last updated: December 7, 2021

All orders are processed on the same day (excluding weekends and holidays) if the order is placed until 12pm (noon). You will receive another notification when your order has shipped. Shipment normally takes 1-3 business days. 

Nicolaibergmann.dk sender ordre afsted på alle hverdage, hvis ordren er modtaget inden kl. 12.00. Levering sker normalt inden for 1-3 hverdage.

Domestic Shipping Rates

We offer 90DKK flat rate shipping to Denmark.

Refunds, returns and exchanges

We accept returns up to 14 days after delivery, if the item is unused and in its original condition and packaging, we will refund the full order amount minus the shipping costs for the return. Several types of goods are exempt from being returned. Please refer to our refund policy page for more details.

In the event that your order arrives damaged in any way, please email us as soon as possible at onlineshop.dk@nicolaibergmann.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at onlineshop.dk@nicolaibergmann.com.